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Healthcare Administration - Find Out About Training, Jobs & Salary

careers in healthcare administration

Healthcare is a broad field with plenty of opportunities—there will always be a need for quality medical aid, especially as our nation’s population not only grows but ages. So many different types of healthcare jobs are available, and these positions evolve with the ever-changing medical industry.

To get started in your healthcare career, you may not need as much training as you may think. Some healthcare vocations require only a minimum of a certificate of completion—or even just on-the-job medical training—while others require graduate studies.

Most healthcare jobs require an amount of training in the middle: a two-year associate degree. You can get an associate degree from a community college or a vocational/technical school. On average, tuition and fees can add up to about $3,500 per year.

HEALTHCARE ADMINISTRATION

Are you looking for a managerial position that is all-encompassing of the healthcare industry? A healthcare administrator, also called a healthcare executive, plans, directs, coordinates and supervises the delivery of healthcare to patients. A healthcare administrator is often a specialist who manages a clinical department or a general manager who looks over an entire facility. With these types of responsibilities, administrators must be well organized and detail oriented.

Because the healthcare industry changes often, current and future healthcare professionals should be prepared for a restructuring of the profession. This will include integrating new healthcare delivery systems, technology innovations, complex regulations, and increased focus on preventative care. Being flexible and easily learning new ways to do things will be important to your work success.

What They Do

As with any managerial position, healthcare administrators are asked to monitor and improve the quality of care they provide, along with its efficiency. You’ll be highly needed in both large and small operations and facilities.

In small offices, healthcare administrators manage the daily activities on a more detail-oriented basis, including overseeing personnel, finances, facility operations and admissions, while also providing care when needed. In a larger organization, healthcare administrators manage daily decision-making and assist with direct activities in clinical areas, including nursing, surgery, therapy, medical records, or health information.

Day to day, whether you work in a hospital or clinical setting, you’ll have many responsibilities. You will be in charge of coordinating the actions of all departments, ensuring they operate as one unit. You’ll act as a liaison between governing boards and medical staff, recruiting and hiring administrators, doctors, and nurses. You will plan budgets, assist with further education for staff, and develop procedures for the organization or practice. Healthcare administrators must remain knowledgeable and up to date on new healthcare laws and regulations as well as medical and technological advancements.

This role requires you to have an even mix of business and interpersonal skills. If you consider yourself to be business savvy—a natural leader with exceptional interpersonal and communication skills—you may be right for the job. Skilled healthcare administrators are vital to the industry, ensuring that medical facilities run effectively and efficiently to deliver quality patient care.

How to Get There

To work in a hospital, rehabilitation facility, group medical practice, outpatient care facility or hospice organization, healthcare administrators are required to earn an MBA from a program with a specialization in healthcare management.

At the administrator level, most employers will require that you have earned your master’s and had experience in the field. Coursework may include, but isn’t limited to, healthcare policy, information management, economics, and financial management.

Pay and Job Outlook

According to the United States Bureau of Labor Statistics, employment of healthcare administrators is expected to increase 20 percent through 2026, which is more than double the average growth for other professions. This demand opens up new opportunities for healthcare careers. Salary will vary depending on your location and employer. The average salary runs more than $98K annually.


HEALTH INFORMATION MANAGEMENT

What They Do

A health information manager (HIM) works within a combination of industries, including business, science, and information technology. Vital to the healthcare industry, health information managers interact with clinical and administrative staff on a daily basis. Healthcare staff rely on health information and the health information manager to perform their daily responsibilities.

As a health information manager (HIM), you are considered an expert in the areas of processing, analyzing, and reporting information that is crucial to the healthcare industry. A mix of good business sense, computer skills, and health information bridges the gap between patients’ health information and health insurers, state and federal government, and other regulating agencies.

Office settings for health information managers can vary. There is a need for HIMs across many different industries, allowing you the opportunity to work beyond hospitals and in places like accounting firms, insurance companies, information systems vendors, government agencies, and pharmaceutical research businesses.

You’ll have a variety of responsibilities, including managing and securing patient records while ensuring accuracy and compliance with federal mandates. Health information managers also protect the security of healthcare databases and work to make sure only authorized personnel can access them.

How To Get There

A health information manager must earn a bachelor’s degree. Once you have completed your undergraduate training, it’s a smart to pursue a master’s degree. A master’s degree will give you a large advantage and competitive edge, but it isn’t required to work in the field.

Certification offered through the American Health Information Management Association (AHIMA) is required once you have received your bachelor’s and/or master’s degree. Those who pass the certification exam earn the recognition and title of Registered Health Information Administrator (RHIA).

Certification after receiving a bachelor’s or master’s degree allows you to reach a knowledge and skill level within the health information management field that is nationally recognized.

Pay and Employment Outlook

According to the United States Bureau of Labor Statistics (BLS), the health services management field is expected to increase by 13 percent between now and 2026. This statistic is much faster than the average of other areas in other industries.


MEDICAL BILLING AND CODING

Main article: Medical Billing and Coding

Medical billing and coding professionals are responsible for the circulation of medical information among physicians, patients, and third-party payers. Medical billing and coding specialists make sure that each piece of information is accurate so that healthcare providers are paid for medical services.

Interested in medical billing? Find a program near you.

Or, is medical coding more your thing? You can find a local program.

What They Do

Medical billing and medical coding perform two essential functions. With medical coding, your job is to enter the diagnostic, treatment, or procedure code into the facility’s database to produce a claim.

If you’re a medical biller, you are responsible for acting as a liaison between the facility and payment parties. Depending on the healthcare facility, the job duties and title of a medical billing and coding specialist may be split between two specialists, or assigned to one.

Medical billing and coding professionals are in charge of multiple aspects of the medical industry. From handling collections insurance fraud to reviewing medical procedures documented by doctors, you must operate in a timely and efficient manner. Job duties will include translating medical procedures into codes, transmitting coded information, coordinating insurance reimbursement and handling patient billing.

If these job duties are split into two individual jobs, the workload will differ for each specialist. Medical coders will be responsible for reviewing the patient’s medical records, using Common Procedure Terminology (CPT) codes to code treatment information, and communicating with billing specialists to ensure codes have been accurately received. Medical billing specialists, on the other hand, will receive patient treatment codes, create reimbursement claims to transfer to third-party payers, coordinate payment activities, and bill patients for medical services.

How to Get There

A two-year associate degree is the most common education choice for medical billers and coders. Having unique attributes will put you ahead of the competition as well. Whether you’re a detail-oriented professional or your phone etiquette is top notch, any unique skill you can bring to the medical billing and coding field will benefit you. Staying organized and well disciplined will help the work run smoothly and more efficiently, ultimately providing your coworkers with a reliable team player.

Pay and Employment Outlook

Factors such as location, certification, and experience play into the salary of both a medical biller and a medical coder. The average salary range is between $38K-$62K. If you specialize in areas like neuropsychiatry, you can earn over $64K annually. Employment growth is predicted to run 13 percent through 2026. With the average employment growth range being 4-7 percent, this career will experience a much more significant outlook.


MEDICAL RECORDS TECHNICIAN

Do people describe your personality as analytical, detail oriented, and technical? Are you known for the way you connect with other people and your high amount of integrity? If so, you may find a lot of success as a medical records technician—you’ve got those soft skills needed in the industry.

What They Do

Medical records technicians are responsible for maintaining the files within a patient’s health portfolio. From symptoms to diagnostic tests and treatment methods, you must keep track of each piece of information. You’ll record patients’ medical histories by arranging, reviewing, and filing documentation of their condition, treatment, and health outcome.

Medical records technicians maintain records by searching the master patient index, identifying existing patient records, and interacting with registration areas for verification of information. Once the information is verified, you must create and process the record folder. It is also your job to notify healthcare providers of record discrepancies, track any outstanding records, and collect and analyze information to resolve medical record inconsistencies.

Medical records technicians are also involved with preparing statistical reports regarding a variety of topics, such as types of illnesses treated, surgeries performed, and hospital beds used. On top of paperwork, medical records technicians are responsible for answering the questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.

How to Get There

To become a medical records technician, an associate degree is required. Courses will include biology, anatomy, physiology, medical terminology, business practice, and ethical and legal dimensions. Certification is gained by passing an examination known as the Registered Health Information Technician (RHIT). Individuals who can provide employers with a certification will have an advantage over others in the field. You can advance your career by obtaining a bachelor’s degree, which will allow you to apply for supervisory positions.

Maintaining ethical integrity is critical for success, as medical records technicians are trusted to keep patient information confidential. Legal requirements and equipment operational instructions must also be followed, for all records to be filed and properly stored. As with most medical settings, you must have the ability to stay focused in a fast-paced environment but pay close attention to detail at all times.

Pay and Employment Outlook

Chances are, you’ll be working full time as a medical records technician, and you may have odd hours depending on what type of medical facility you work for. But in return, you’ll earn a salary of over $39K on average. The projected job growth for medical records technician is 13 percent through 2026. When the average range is between 5-7 percent, this is much faster than most other career choices.

MEDICAL TRANSCRIPTIONIST

You think of yourself as being a good listener with critical thinking skills, and you see a job where writing is involved in your future. And—you’re very intent on being in the medical industry. As a medical transcriptionist, you can use all those good personal qualities, stay in the medical field, and earn a decent living. It’s a great gig for you!

Check out the three medical transcriptionist myths, busted!

What They Do

Medical transcriptionists are responsible for listening to and dictating records from the physician and other healthcare professionals. Medical transcriptionists must be precise and accurate when performing their job, as documents go directly from their hands into the official hospital medical records.

As a medical transcriptionist, you are responsible for transcribing medical records based on a physician’s recordings. You may work in hospitals or physician offices, however, you can also be self-employed or work for an independent transcriptionist company. There are many different types of medical transcriptionists, and the various job tasks to be performed will depend on the employer.

In general, transcriptionists are responsible for receiving prerecorded audio notes from physician procedures. You’ll review the audio recordings for content, transcribe them into a typewritten format, edit and proofread the text for accuracy, and then submit the transcribed documents to the official hospital records department. To perform the transcriptionist job correctly, you use headsets to listen to reports and foot pedals to pause a recording.

How to Get There

To become a medical transcriptionist, you must complete the necessary education. A certificate program or associate degree are the most common choices, lasting from six months to two years, depending on the program you enroll in. To enter the medical world as a Certified Medical Transcriptionist (CMT), you will need at least two years of work experience and a passing grade on the National Certification Exam.

There is some necessary knowledge required to fulfill the tasks required by medical transcriptionists. This includes strong communication skills, an understanding of grammar and diction, the ability to organize paperwork efficiently, and vision and hearing capabilities. Medical terminology will also be used to convey treatment methods accurately.

Pay and Employment Outlook

There is a decline of 3 percent in employment projected through 2026. While there will still be a need for transcription of records due to an aging general population, software is able to transcribe, which means transcriptionists aren’t as necessary. That doesn’t mean there aren’t jobs available: Many feel more confident hiring humans instead of relying on machines. The average salary for medical transcription is more than $35K.


MEDICAL INSURANCE SPECIALIST

Medical insurance specialists, also known as insurance billers, medical coders, or claims examiners, are responsible for processing health insurance claims and maintaining patient records. With the proper knowledge, organizational skills, and ability to communicate effectively, a career as a medical insurance specialist could be a good fit.

Find out more medical insurance specialist facts.

What They Do

Medical insurance specialists are key players in the healthcare industry, where they are also known as insurance billers, medical coders, or claims examiners. Medical insurance specialists are responsible for processing medical insurance claims, medical coding, and maintaining patient records. You work in a hospital or medical office, where you will interact with a multitude of clients throughout the day.

Medical insurance specialists hold many responsibilities. It is your duty to review patient records using medical coding procedures, examine claims, and verify insurance eligibility. You must file any medical charges or payments, detect coding errors, and perform modifications as necessary. Medical insurance specialists are also in charge of updating and organizing any internal databases where a patient’s records, billing details, and registration forms may be stored.

Having the right skill set to perform the job is essential. Medical insurance specialists must have excellent communication skills, as you assist patients in understanding medical benefits and must communicate with other medical staff members. The ability to multitask and assign priority level is required in this field as well.

How to Get There

Those looking to begin a career in medical insurance must get the proper education. Most employers prefer applicants with previous experience in the field, and an associate degree is essential. Medical insurance specialist programs are offered through universities and community colleges. During the program, you will learn about office procedures, medical coding, and medical terminology, along with other classes.

Receiving certification in the field is not required but should be obtained to move up in the industry. Insurance specialists can earn a Certified Professional Coder (CPC) certification from the American Academy of Professional Coders. To get the certification, you must have a minimum of two years of experience and must pass a written exam. Exam topics include the areas of anatomy, anesthesia, digestive, laboratory, pathology, respiratory, and urinary.

Pay and Employment Outlook

You can expect to earn an average wage of $38K. Factors that determine your more exact salary would be location, experience level, and industry. There is a pretty positive outlook on job growth for medical insurance specialists at 13 percent though the next few years. Finding potential jobs if you’re qualified and certified will be a relatively easy process.


MEDICAL SECRETARY

The complete guide to becoming a medical secretary.

Medical secretaries provide administrative support for the medical office they’re employed with. To be a successful medical secretary, there are some key soft skills you need to have: integrity, compassion, attention to details, dependability, and ability to be a team player.

What They Do

As a medical secretary, you’ll be putting to use your extensive knowledge of medical terminology. You’re going to be scheduling appointments, billing patients, taking care of filling out the medical charts, and other duties assigned to you by your employer. Chances are, you’re going to be the first face a patient greets when they walk into the medical facility, making you the link between the patient and the medical staff treating them.

How to Get There

To become a medical secretary, you first need your high school diploma or GED. There are quite a few medical facilities that will take someone fresh out of high school and train them for the job. But in those many cases where there isn’t extensive on-the-job training, you’ll need to get a formal education. There are some options available which are through trade schools or community colleges.


In a medical secretary training program, you’ll learn business communications, medical terminology, anatomy and physiology, database and records management, office practices, and computer studies. All of these courses, combined with real life experience, will give you the know-how to step into the front office of a medical facility and take charge.

Medical secretary courses are also available online.

Pay and Employment Outlook

On average, medical secretaries earn an annual salary of more than $34K. Your typical hourly wage is between $11 and $23. The career is expected to grow 22 percent through 2026. This is much faster than most other occupations.


MEDICAL SOCIAL WORKER

Read the full social worker career guide.

It can be overwhelming for patients or their families to weed their way through our healthcare systems. A medical social worker is brought into the mix to explain, in easily understandable terms, what needs to be done. Successful social workers are empathetic, patient, objective, organized, and perceptive.

What They Do

As a medical social worker, you’ll be working closely with patients and their families. You’ll be in a medical setting specializing in public health, geriatric, palliative, and inpatient for both medical or mental health care. Collaboration with a medical team for long term patient care plan is part of your day-to-day duties. You help patients and their caregivers understand the diagnosis, along with helping them make the necessary adjustments, from finding new housing through healthcare. Your patients will run the gamut of needs, from basic advice to end-of-life directions, so your duties will change to fit the situation.

How to Get There

The most common path toward a career in social work is through a bachelor’s degree. There are a few different options for majors if you’re interested in social work; social work, psychology, or sociology. Through your coursework, you’ll learn about diverse communities, social welfare, ethics, human behavior, as well as complete a required supervised internship, or fieldwork.

You do not need a bachelor’s degree in social work to get a master’s in the field. Any type of bachelor’s degree is welcomed, but the most beneficial ones would be along the lines of psychology, sociology, economics, and political science—you already will have the basic foundation set. However, if you have a degree outside of those listed, you can still choose to get your master’s in social work.

A bachelor’s degree should take four years if you attend school on a full time basis. Master’s degree programs can be completed in two years, but there are some programs that only take one year if you graduated with a bachelor’s degree in one of the social work fields. You will also have to complete 900 hours of supervised training within a medical setting. Make sure that the school you’re attending has a program accredited by the Council on Social Work Education. Accreditation is important if you want your course credits to be transferrable, or if you want to get the appropriate certifications and licensing to work in your chosen field.

All 50 states require that social workers are licensed.

Pay and Employment Outlook

Good news for medical social workers is that the employment growth is expected to be 15 percent through 2026. This is due to the increasing aging population, and the need for helping them adjust to treatments, lifestyles, and medications. As far as the median salary for the career, it is more than $53K annually. The highest earners make over $78K per year.


GENERAL HEALTHCARE DEGREE ONLINE

As the healthcare industry continues to grow, many colleges and universities are now offering healthcare programs online. Online degrees equip you with the skills needed to work directly with patients in service capacities or administrative areas.

From associate to doctoral degrees, and even certificates, online healthcare degrees are available at just about every educational level. Most of these programs are offered in hybrid format—combining online coursework with traditional classroom settings—and offer hands-on, real-world learning experiences. A popular path for medical billers and medical coders is taking online classes.

Since many healthcare professions are highly regulated, it is always important to keep accreditation in mind when research health care schools. The Commission on Accreditation of Allied Health Education Programs (CAAHEP) is one of the largest accreditors for health programs, accrediting over 2000 education programs in 28 health science occupations.